Data & Security

Patient data is sensitive. We treat it that way. OpSync is built with encryption, access controls, and monitoring designed for healthcare — so your practice can focus on patient care, not IT risk.

All data is stored in Australian data centres and never leaves the country. Information is encrypted both in transit and at rest, and automated daily backups ensure nothing is lost.

Access to patient information is tightly controlled. Staff permissions are role-based, patient portal access supports multi-factor authentication, and every action in the system is logged for auditability.

If something does go wrong, we have documented incident response procedures in place. Affected practices are notified within 72 hours, as required by Australian privacy law. You can reach our security team directly at security@opsync.com.au.

For full technical detail on our infrastructure, encryption standards, and compliance roadmap, see our security documentation.